Contact
Get in touch
For questions about the product, your account, billing, or anything else on this site, write to us at the address below.
[ 01 ] Email
scanlyfix@gmail.com
This is the fastest way to reach us. We aim to respond within one business day.
[ 02 ] What to include
- Your account email (if you have one)
- A clear description of the issue or question
- For billing: the date and amount of the charge in question
- For bugs: the URL you were scanning and what you expected
[ 03 ] Response times
General queries: within one business day. Billing disputes: within 24 hours. Urgent security or availability issues: same-day.
For privacy-related requests (data access, deletion), email scanlyfix@gmail.com from the address on your account and we will respond within 30 days.